Learn a process for navigating generational communication more effectively.
In a recent survey, one-third of workers reported they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, five generations—Traditionalists, Baby Boomers, Generation X (or Gen Xers), Millennials and Generation Z – are working together under the same roof. A definite lack of awareness exists among these four distinct groups. Typically, those of each generation feel they know best—better than those who came earlier, and certainly much better than the new kids on the block. This leads to management challenges, disruption and productivity issues.
Managing Generations in the Workplace is the perfect tool to bridge those gaps, building awareness that will lead to better hires, happier employees, stronger teams, and healthier organizations. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.
Participants learn a process for navigating generational communication more effectively. The course will boost workplace functionality by helping students learn specific generation values and to better manage expectations. Practicing generational competence skills helps to build an understanding of why people do what they do. It builds awareness that leads to more effective collaboration and better decisions for your organization.
Participants will learn to:
Understand how personal values generate specific behavior
Gain an understanding of culture and generational influence
Understand and deal effectively with co-workers from each of the 5 generations
Get the best out of people from different backgrounds, experience levels and generations
Learn to listen and observe from a generational perspective
Improve generational decision-making by practicing real world scenarios and case studies
Gain an overall appreciation and ability to utilize generational differences to the benefit of the team
Decrease negative stereotyping and judgments
Develop a shared model for building generational competence, and shared tools for cross-generational communication
Class size: Up to 16
Length: 1 Day Standard. 1/2 Day option available.
Delivery Methods: Private & Public
I have persons in three of the generational groups reporting to me, and with the information and lessons I learned in your class, I feel I can better communicate and guide behaviors for more effective results… View Full Letter (PDF)
Just wanted to give you a little positive feedback on the Generations in the Workplace training follow-up. These survey questions have been a great way to keep the learning fresh, fun and active post-training. Great technique for affirmation of learning and applying the course content.
View Full Letter (PDF)
Thank you for a wonderful workshop! I think it was the perfect balance of personal and professional. I know I left having a lot to consider. I have already been talking up Fathom and what it does for companies. I look forward to hopefully taking another course in the future.
Thanks to you for your interesting, knowledgeable and effective presentation. I very much enjoyed the content and I must say, I found it quite thought provoking.
The training was fabulous and that word is circulating throughout the building. Well done.
Thank you for taking the time to teach this course here at Emerson. I am quite glad I got the chance to partake in it. I work with colleagues in my group who would fall in 3 of those defined generations and it’s insightful to know their thought processes in comparison while working in the same workplace. Thanks again!
I just wanted to write a note to let you know how much I enjoyed the Generations in the Workplace Training Session. I believe that working with different generations in the workplace is definitely possible with the right tools. I also enjoyed the examples and the interaction with such a small group.View Full Letter (PDF)
The following comments were received from participants in Fathom’s “Managing Four Generations in the Workplace” courses held at Ledcor Group in Canada: View Full Letter (PDF)
Learning the differences between the 4 generations and how they think and act in the workplace was very useful.
Learning how my own positive values may have a negative connotation attached was the portion of the program I liked most.