In a recent survey, one-third of workers reported they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, five generations—Traditionalists, Baby Boomers, Generation X (or Gen Xers), Millennials and Generation Z – are working together under the same roof. A definite lack of awareness exists among these four distinct groups. Typically, those of each generation feel they know best—better than those who came earlier, and certainly much better than the new kids on the block. This leads to management challenges, disruption and productivity issues.
Managing Generations in the Workplace is the perfect tool to bridge those gaps, building awareness that will lead to better hires, happier employees, stronger teams, and healthier organizations. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.
Participants learn a process for navigating generational communication more effectively. The course will boost workplace functionality by helping students learn specific generation values and to better manage expectations. Practicing generational competence skills helps to build an understanding of why people do what they do. It builds awareness that leads to more effective collaboration and better decisions for your organization.