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In a recent survey, one-third of workers reported that they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.

For the first time in history, 4 generations — Traditionalists, Baby Boomers, Generation X, and Millennials — have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best, better than those who came earlier, and certainly much better than the new kids on the block. This leads to management challenges and productivity issues.

The four Generations in the Workplace training program is the perfect tool to bridge the generational gaps, building awareness that will lead to better hires, happier employees, stronger teams, and healthier organizations. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.

Participants will learn to:
  • Build an understanding of their own core values and behaviors
  • Develop a framework for understanding the behaviors and core values of each generation — Traditionalists, Baby Boomers, Generation X, and Millennials
  • Utilize a shared model for building generational competence and tools for cross cultural communication
  • Address motivational issues by understanding the 4 generations more thoroughly
  • Decrease negative judgments and generational stereotyping
  • Improve decision-making by practicing real world critical incident scenarios
  • Acquire an overall appreciation for generational differences
Class Size: Up to 16
Length: 1 day
Corporate Training Schedule Corporate Training, Training Programs, Business Consulting

"Just wanted to give you a little positive feedback on the Generations in the Workplace training follow-up. These survey questions have been a great way to keep the learning fresh, fun and active post-training. Great technique for affirmation of learning and applying the course content."
View Full Letter (PDF)

Cathie Tabor
Global Project Execution Consultant
Emerson Process Management


"I have persons in three of the generational groups reporting to me, and with the information and lessons I learned in your class, I feel I can better communicate and guide behaviors for more effective results..." View Full Letter (PDF)

Bruce Johnson
Business Development Manager
Emerson Process Systems


"Thank you for a wonderful workshop! I think it was the perfect balance of personal and professional. I know I left having a lot to consider. I have already been talking up Fathom and what it does for companies. I look forward to hopefully taking another course in the future."
Emmy Laursen
Program Coordinator
Texas 4000 for Cancer


"Thank’s to you for your interesting, knowledgeable and effective presentation. I very much enjoyed the content and I must say, I found it quite thought provoking. "
Peter Hall
Sustaining Engineering and ETO Manager
Emerson Process Management - Micro Motion
Boulder, Colorado

"The training was fabulous and that word is circulating throughout the building. Well done."
Dominiquea Trotter
Human Resources Business Partner
Emerson Process Management - Micro Motion
Boulder, Colorado

"Thank you for taking the time to teach this course here at Emerson. I am quite glad I got the chance to partake in it. I work with colleagues in my group who would fall in 3 of those defined generations and it’s insightful to know their thought processes in comparison while working in the same workplace. Thanks again!"
S. Merchant
Emerson Process Management
Austin, Texas

"I just wanted to write a note to let you know how much I enjoyed the Generations in the Workplace Training Session. I believe that working with different generations in the workplace is definitely possible with the right tools. I also enjoyed the examples and the interaction with such a small group." View Full Letter (PDF)

Lorenzo Orozco
Texas Office of the Attorney General


The following comments were received from participants in Fathom’s "Managing Four Generations in the Workplace" courses held at Ledcor Group in Canada:  View Full Letter (PDF)

"I really gained more understanding of younger generations & why they do some of the things they do at work. I have recommended that my staff attend this course."
Commemorative Brands
Austin, Texas

"Learning the differences between the 4 generations and how they think and act in the workplace was very useful."
Becky Mathews
Texas Health and Human Services Commission
Austin, Texas

"Learning how my own positive values may have a negative connotation attached was the portion of the program I liked most."
Mike Ocus
IT Manager
Texas Health and Human Services Commission
Austin, Texas

With more than 20 years of experience in the management turnaround environment, Fathom Corporate Training based in Austin, Texas, works with clients who are facing critical challenges in management, sales, customer service and branding in commoditized markets. We can help you to increase employee satisfaction, lower your turnover, increase revenues and raise profit margins. Fathom Corporate Training’s customers include some of the world’s most successful firms and recognized brands. Fathom Corporate Training is based in Austin, Texas, and has training facilities in New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Diego, San Antonio, Dallas, Detroit, San Jose, Indianapolis, Jacksonville, San Francisco, Columbus, Austin, Memphis, Baltimore, Charlotte, Fort Worth, Boston, Milwaukee, El Paso, Washington DC, Nashville, Seattle, Denver, Las Vegas, Portland, Oklahoma City, Tucson, Albuquerque, Atlanta, Long Beach, Kansas City, Fresno, New Orleans, Cleveland, Sacramento, Mesa, Virginia Beach, Omaha, Colorado Springs, Oakland, Miami, Tulsa, Minneapolis, Honolulu, Arlington, Wichita, St. Louis, Raleigh, Santa Ana, Cincinnati, Anaheim, Tampa, Toledo, Pittsburgh, Mexico City and Toronto. Find out more about what our clients are saying.

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