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Deep Insight, Direct Results ®
Participant-centered training to seed new thought and facilitate course correction.
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Our Promise

With more than 20 years experience in sales and management turnaround environments, Fathom Corporate Training, based in Austin, Texas, works with clients facing critical challenges in leadership, management, sales, negotiations and customer service. Fathom Corporate Training workshops deliver a combination of relevant critical theory, case studies, dynamic classroom instruction and individual and team interactive role-play exercises. Fathom’s clients include the world’s most successful firms and recognized brands.

FATHOM 3-STEP PROCESS

Our Training Programs

Training Workshops Austin

Public Training

We offer public open enrollment training programs for firms that have 1-3 employees needing to learn new skills. This format allows your staff to interact with participants from other client firms we serve to build new contacts and skill sets.

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presentation skills training

Presentation and Public Speaking Training

This presentation skills workshop aids participants in building and delivering a powerful message to both internal and external clients. It is the toughest presentation skills training course on the market and yields proven results.

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assertiveness skills training

Assertiveness Training

Those who are assertive in life and at work achieve success. This assertiveness skills workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication and saying NO are critical to success.

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customer service training

Customer Service Training

This Customer Service Skills Workshop gives participants new insight into specific customer behavioral styles and their service expectations. The Workshop teaches students to address both the personal and process needs of the internal and external customer.

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negotiation skills training

Negotiation Skills Training

Negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary or obtaining internal resources for project support. This negotiation skills workshop develops the skills participants need to drive mutual victory.

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negotiation training

Negotiation for Procurement

This negotiation training seminar is designed for purchasing and procurement managers. Participants learn that facilitating a collaborative negotiation that leaves both their own firm and the supplier organization victorious, is achievable.

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negotiation skills training

Advanced Negotiation Training

This advanced negotiation skills workshop will help a seasoned negotiator think more clearly through all the issues that influence the negotiation. The training includes an analysis of how performance will be measured by all parties interested in the outcome of the negotiation.

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sales skills training

Sales Skills Training

What is the number one complaint that customers voice about sales people? Sales representatives simply don’t take the time needed to listen and determine real needs before proceeding. This hands-on, consultative sales training program teaches selling skills that increase awareness and build new sales behaviors.

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management training

Management Training

This leadership skills workshop helps managers understand the importance of communication and trust in leading team members. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover.

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leadership training

Leadership Training

The Next-Level Leadership Program is an integrated and highly experiential program designed to inspire each Leader to reach their Next Level of capacity and performance. The topics dovetail and build upon themselves over the course of 12 to 24 months to allow new competencies to develop and integrate into each leader’s busy life.

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team training

Team Building Training

How can your team get to the sweet spot where intention, creativity and effectiveness come together? This team building session uses collaborative art, an aspect of creative learning, as a means to getting your team to that place, and it works 100% of the time.

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cultural diversity training

Cultural Diversity Training

 Our cultural competence skills workshop enables your organization and leaders to meet the high-performance demands of an increasingly global economy. This course includes a series of training tools and cultural diversity activities that help build cultural diversity in the workplace and with clients.

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generational training

Generational Training

The five Generations in the Workplace training program is the perfect tool to bridge generational gaps, building awareness that will lead to happier employees, stronger teams, and healthier organizations. This workshop helps participants understand how each generation adds its own perspective and value to the workplace.

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time management

Time Management Training

Time is like a river. It keeps on flowing even though we get caught up in its turbulence and can’t seem to come up for air. Without effective time management skills, new and constantly changing corporate objectives can be overwhelming leaving us feeling out of control.

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Sales Training

Time Management for Sales

Time management training for salespeople is designed for sales. It directly addresses the challenges that salespeople deal with as they try to better manage their time to meet internal and external customer requirements.

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selling brand value training

Selling Brand Value

Does it feel like your brand is a “commodity” in a sea of competition? Understanding and selling brand value is key. Your brand’s value is the mental and emotional “real estate” held in the minds and hearts of your customers.

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internal brand training

Internal Brand Training

Service intensive businesses have their work cut out for them because human beings complicate service delivery. Opportunities exist every day to deliver internal and external customer service that supports or lessens brand value at multiple touch points.

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media training

Media Crisis Training

When we least expect it, we may be faced with managing a crisis situation that requires very special skills. How you interact with members of the media during this time of crisis is crucial.

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webinars

Keynotes & Webinars

If you’re looking to take an upcoming conference or meeting to the next level, we offer outstanding keynote presentations in many of the areas such as management turnaround, selling brand value, and customer service excellence.

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online learning

Online Training Courses

Fathom offers an entire series of online professional development classes. eLearning or training via the internet can save you time and money by taking a course without leaving your home or office.

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“The workshop was directed with real efficiency and yet, in the space of that relatively brief time, you managed to help me identify and understand other people’s working styles including my own. I feel more confident in knowing what my staff needs to work effectively, stay productive, and contribute to the agency’s mission. Thank you for sharing an inspiring learning experience.”

Cheree Franklin, LifeWorks, Austin, Texas

“I thought your training was really EXCELLENT. I like that yours had lots of role-play, but not high-pressure or stressful role-play. My favorite thing in the class, and what will be most helpful to me, was identifying the different tactics and neutralizing strategies for each one. Very helpful stuff.”  View Full Letter (PDF)

Ben Reid, Manager of Central Services, The University of Texas at Austin

“Thanks a lot for your time and for helping us learn and apply new customer service and management skills. The Workshops were interactive and put us into real-live scenarios. We especially appreciated the instruction and the participation of all our fellow team members. That really made this fun. Awesome!”

Customer Success Managers, E2open

“Your excellent teaching skills and courteous personality has helped me tremendously with my journey of learning the proper Presentation Skills.” View Full Letter (PDF)

Linell Goodin-Brown, City of Austin, Corporate Purchasing Office

“The training was awesome. I appreciate the helpful tools and deep insight that you provided. The everyday examples that you use throughout the day make it easy to relate and visualize myself in similar situations. The role-play provides great practice for implementing the tools you provide. I’ll definitely keep Fathom in mind for future training needs.”  View Full Letter (PDF)

Claudia Cardwell, Campaign Development Director, America’s Charities

“I attended an Outstanding Management Skills Workshop, with John Males. Excellent highly recommend!!! The course content was great and covered many areas as a new manager that I felt were very good. John Males engaged us in what he was teaching, and used many activities and role-play models where he could see our strengths and weakness.”

Charo Bilhartz, Ultra Electronics NSPI Round Rock, Texas

“I enjoyed the workshop and to be truthful, more than I thought I would. I knew that time management is an issue for me but the class and information you gave has given me a new perspective to view my tasks and my day. When you get use to doing things the same way whether they are effective or not, it can make it hard to see a better way!”  View Full Letter (PDF)

Kathy Moore, Trajan Scientific Americas, Austin, Texas

Customers choose Fathom because of the way we approach client challenges and deliver solutions. We call this: Deep Insight, Direct Results.

Deep Insight is gathered from our industry expertise, training and development experience and from sitting down with clients to understand their specific workplace challenges. We facilitate training programs that focus on proven models, custom case studies, role-plays, assessment and engaging discussion to create an ideal environment for growth and change. Fathom’s methodology gets participants to open up to new ideas and allows them to transition new skills from the classroom to the workplace in a short amount of time.

Direct Results are delivered in the form of better communication and morale, increased revenues and a more cohesive workplace. Our results are measurable. We follow up after training has taken place to ensure that the new skills are being implemented effectively and are integrated in our client’s strategy for success.

We know that many choices exist when choosing a learning and development partner. Our clients and participants remain our best source of feedback about how we work and effect change. We look forward to the opportunity to work with you and address your training needs.

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Fathom training that delivers Direct Results

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