Our Promise
With more than 20 years experience in management, sales and customer service turnaround environments, Fathom Corporate Training, based in Austin, Texas, works with clients facing critical challenges in leadership, management, sales, negotiations and customer service. Fathom Corporate Training workshops deliver a combination of relevant critical theory, case studies, dynamic classroom instruction and individual and team interactive role-play exercises. Fathom’s clients include the world’s most successful firms and recognized brands.
FATHOM 3-STEP PROCESS
Our Training Programs
Blue Mind Wellness
Are you and your team feeling overworked and stressed without any release? When we find ways to reset we are inspired, creative, productive and resilient. Imagine returning from a transforming day on the water feeling rejuvenated, clear, calm, happy and relishing in the days experience. Welcome aboard the Fathom Blue Mind Wellness experience!
Negotiation Skills Training
Negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary or obtaining internal resources for project support. This negotiation skills workshop develops the skills participants need to drive mutual victory.
Advanced Negotiation Training
This advanced negotiation skills workshop will help a seasoned negotiator think more clearly through all the issues that influence the negotiation. The training includes an analysis of how performance will be measured by all parties interested in the outcome of the negotiation.
Sales Skills Training
What is the number one complaint that customers voice about sales people? Sales representatives simply don’t take the time needed to listen and determine real needs before proceeding. This hands-on, consultative sales training program teaches selling skills that increase awareness and build new sales behaviors.
Leadership Training
The Next-Level Leadership Program is an integrated and highly experiential program designed to inspire each Leader to reach their Next Level of capacity and performance. The topics dovetail and build upon themselves over the course of 12 to 24 months to allow new competencies to develop and integrate into each leader’s busy life.
Cultural Diversity Training
Our cultural competence skills workshop enables your organization and leaders to meet the high-performance demands of an increasingly global economy. This course includes a series of training tools and cultural diversity activities that help build cultural diversity in the workplace and with clients.
Generational Training
The five Generations in the Workplace training program is the perfect tool to bridge generational gaps, building awareness that will lead to happier employees, stronger teams, and healthier organizations. This workshop helps participants understand how each generation adds its own perspective and value to the workplace.
“The workshop was directed with real efficiency and yet, in the space of that relatively brief time, you managed to help me identify and understand other people’s working styles including my own. I feel more confident in knowing what my staff needs to work effectively, stay productive, and contribute to the agency’s mission. Thank you for sharing an inspiring learning experience.”
“I thought your training was really EXCELLENT. I like that yours had lots of role-play, but not high-pressure or stressful role-play. My favorite thing in the class, and what will be most helpful to me, was identifying the different tactics and neutralizing strategies for each one. Very helpful stuff.” View Full Letter (PDF)
“Thanks a lot for your time and for helping us learn and apply new customer service and management skills. The Workshops were interactive and put us into real-live scenarios. We especially appreciated the instruction and the participation of all our fellow team members. That really made this fun. Awesome!”
“Your excellent teaching skills and courteous personality has helped me tremendously with my journey of learning the proper Presentation Skills.” View Full Letter (PDF)
“The training was awesome. I appreciate the helpful tools and deep insight that you provided. The everyday examples that you use throughout the day make it easy to relate and visualize myself in similar situations. The role-play provides great practice for implementing the tools you provide. I’ll definitely keep Fathom in mind for future training needs.” View Full Letter (PDF)
“I attended an Outstanding Management Skills Workshop, with John Males. Excellent highly recommend!!! The course content was great and covered many areas as a new manager that I felt were very good. John Males engaged us in what he was teaching, and used many activities and role-play models where he could see our strengths and weakness.”
“I enjoyed the workshop and to be truthful, more than I thought I would. I knew that time management is an issue for me but the class and information you gave has given me a new perspective to view my tasks and my day. When you get use to doing things the same way whether they are effective or not, it can make it hard to see a better way!” View Full Letter (PDF)
Customers choose Fathom because of the way we approach client challenges and deliver solutions. We call this: Deep Insight, Direct Results.
Deep Insight is gathered from our industry expertise, training and development experience and from sitting down with clients to understand their specific workplace challenges. We facilitate training programs that focus on proven models, custom case studies, role-plays, assessment and engaging discussion to create an ideal environment for growth and change. Fathom’s methodology gets participants to open up to new ideas and allows them to transition new skills from the classroom to the workplace in a short amount of time.
Direct Results are delivered in the form of better communication and morale, increased revenues and a more cohesive workplace. Our results are measurable. We follow up after training has taken place to ensure that the new skills are being implemented effectively and are integrated in our client’s strategy for success.
We know that many choices exist when choosing a learning and development partner. Our clients and participants remain our best source of feedback about how we work and effect change. We look forward to the opportunity to work with you and address your training needs.
