Build Cultural Diversity Skills to Better Manage Cultural Expectations
This Workshop employs a series of tools, role-play, case studies and cultural diversity activities that will help build cultural awareness both in the workplace and with clients. Participants learn the difference between common sense and cultural sense to help them see others more clearly.
Our cultural competence skills workshop is critical for managing cultural diversity and enables your organization and your leaders to meet the performance demands and expectations of an increasingly global workplace. The course helps builds awareness that leads to more effective collaboration and better decisions for your organization. The materials used are a result of the collaboration of acclaimed intercultural experts from 35 countries.
Clients select specific cultures to study which present current workplace challenges. Case studies are completed for these targeted cultures.
Participants in this workshop learn to implement a model for navigating cross-cultural communication more effectively and to develop practical strategies for developing workplace and client sensitivity.
Participants will learn to:
Understand how personal values generate specific behaviors
Gain an overall appreciation for their own and others cultural values
Build cross-cultural communication to create stronger working relationships
Address cultural diversity issues to lead and motivate a team
Get the best out of people from different backgrounds and experiences
Learn to listen and observe from an intercultural perspective
Decrease negative stereotyping and judgments across locations
Improve intercultural decision-making by practicing real world scenarios
Implement a shared model for building intercultural competence
Class size: Up to 16
Length: 1 Day Standard. 1/2 Day option available.
Delivery Methods: Private & Public
Thanks for walking us through the methodology. It was a good session and I feel I still have a lot to read and learn from the materials I brought back from the session last week. It’ll keep me busy!
I wanted to write you a short note and thank you for the great cross-cultural seminar you conducted for us on Friday. The setting you selected for us was very conducive for training. Your personal examples and cultural models helped us enhance our understanding of cross-cultural values and behaviors. Thank you for the great experience. View Full Letter (PDF)
As an international corporation made up of a widely diverse workforce, we had need for a solid and thorough Cultural Diversity Workshop. Fathom Corporate Training in Austin did a remarkable job. He was able to present the material to a wide variety of individuals with a range of backgrounds. View Full Letter (PDF)
Learning to use the behaviors and values template helped me to understand others actions more clearly. This has enabled me to avoid conflict and develop a better basis for working relationships.
I really gained a better understanding of our multi-cultural workplace and can now see where I could have facilitated a different and better outcome in many situations. I only wish I had taken this course years ago.