Deep Insights Blog

HR Hot Topic: Diversity and Inclusion in the Workplace

New Course Offering! While diversity and inclusion are popular topics in the media and for many progressive organizations, the concepts of diversity and inclusion can be slippery and elusive. What are diversity and inclusion? How are they related to each other? How do you know if your organization is diverse and practices inclusivity? What diversity and [...]

2020-11-06T19:03:43+00:00November 6th, 2020|Categories: Communication, Corporate Training, Management Training, Team Building, Uncategorized|

Fathom Implements New Covid-19 Workshop Safety Protocols

We are excited about working together with participants in the classroom again!.  As always, we are taking safety at our events seriously.  After careful consideration of current conditions, we are implementing the following measures before, during and after Fathom events to promote the health and wellness of our attendees and staff.  As the situation evolves, so [...]

2020-12-12T18:39:46+00:00June 16th, 2020|Categories: Corporate Training|

3 Free Courses and Online Training Discount

At Fathom we know the last thing on your mind may be professional development right now. However, it may be a perfect time to put some attention on yourself to keep productive right now. Focusing the mind helps to keep us happy, calm and moving forward. It can alleviate the tendency of the brain to keep going in [...]

2020-04-14T22:23:45+00:00April 14th, 2020|Categories: Corporate Training, eLearning|

Do You Take This Job, in Sickness and in Health…?

Recently, while facilitating management training for a client in Austin, one of the company founders commented that their younger, less seasoned staff members have only experienced the recent good times. He was concerned that these employees, who make up the bulk of the firm’s workforce, may not have what it takes to push through volatility [...]

2019-10-24T18:29:57+00:00October 23rd, 2019|Categories: Corporate Training, Management Training, Multi-generational workplace|

What does exploration in life mean to you?

Jacques Cousteau Team Member - Andre Laban 1928-2018 What does exploration mean to you in your life and in your work?  Maybe it’s possible to have a better handle on disruptive change driving new horizons for us personally and in the ways in which organizations work and serve others. At the heart of exploring is a [...]

2020-11-18T22:37:33+00:00March 15th, 2019|Categories: Leadership Training, Management Training, Team Building, Uncategorized, Wellness|

Does Your Team Create Roadblocks to Customer Satisfaction?

You’ve invested a lot in your business, with countless hours spent perfecting your products or service features. Unfortunately, those offerings don’t have as much to do with customer satisfaction as you might like. Studies show that 70 percent of the factors affecting customer retention are based on interactions with your staff.In fact, a well known study [...]

2019-02-12T19:59:39+00:00February 11th, 2019|Categories: Communication, Corporate Training, Customer Service Training|

Transactional vs. Consultative Selling

We’ve all encountered the salesperson who offers to help, and then proceeds to push a product that’s completely unrelated to what we are needing. You might find yourself thinking, “Are they even listening to what I’m saying?”Well, if the salesperson is taking a transactional approach to selling, chances are they’re more focused on their sales goals [...]

2019-02-12T04:26:12+00:00January 15th, 2019|Categories: Communication, Corporate Training, Sales Training|

The Practice of Mindfulness in Negotiation

The act of negotiation is central to our day-to-day interactions, both at work and at home. Whether we’re navigating through traffic or closing a deal, we’re practicing the art of negotiation; although sometimes we’re not aware of it. Yet, one of the most valuable assets of the skilled negotiator is awareness. This is important because [...]

2019-02-11T19:11:50+00:00January 7th, 2019|Categories: Corporate Training, Negotiation Training|

Charting a Course for More Productive Time Management

Staying focused and productive in the workplace can be a real challenge. Distractions; procrastination; changing priorities — all of these can easily derail even the most dedicated worker.It’s easy to see how prevalent the problem is just by searching for "time management" on the Internet to see how many self-help articles pop up. Oh wait, that’s [...]

2019-02-11T18:30:36+00:00December 11th, 2018|Categories: Management Training, Time Management Training|

Time Management for the What’s Next Generation

In the corporate world, ambition is typically a desirable trait. However, like any good thing, too much of it can be a bit problematic at times.As the Millennial generation continues to advance in their careers, senior managers are confronted with the high expectations and ambitions of this group, which some of our Austin clients are now [...]

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