ONLINE TRAINING COURSES
Fathom offers an entire series of online professional development classes. eLearning or training via the internet can save you time and money by taking a course without leaving your home or office.
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NEW PRODUCT LAUNCH AND TARGETED SALES
In the world of new product launch, sales staff have an opportunity to either make or break a product offerings success. Firms often bring new products to market without adequate market planning. They can leave sales staff stuck trying to identify potential new customers who might benefit from the new technology and struggling to produce new revenues.
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INTERNAL BRAND TRAINING
All of us have had customer service experiences that didn’t quite live up to our expectations of a brand’s promises. Service intensive businesses have their work cut out for them because human beings complicate service delivery. Opportunities exist every day to deliver internal and external
customer service that supports or lessens brand value at multiple touch points.
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GENERATIONS IN THE WORKPLACE WORKSHOP
For the first time in history, four generations in the workplace — Traditionalists, Baby Boomers, Generation X, and Millennials — have presented new challenges for managers and their employees. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best, better than those who came earlier, and certainly much better than the new kids on the block.
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MANAGEMENT SKILLS WORKSHOP
This hands-on leadership management training workshop teaches supervisors and managers the foundational skills of communication, motivation, delegation and evaluation. The supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or turnover.
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TEAM BUILDING SKILLS WORKSHOP
How can your team get to the sweet spot where intention, creativity and effectiveness come together? This team building session uses collaborative art, an aspect of creative learning, as a means to getting your team to that place, and it works 100% of the time.
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CULTURAL DIVERSITY SKILLS
This course includes a series of training tools and cultural diversity activities that can help build cultural diversity in the workplace and with clients. Our cultural competence skills workshop is critical for managing cultural diversity and enables your organization and your leaders to meet the high-performance demands of an increasingly global economy.
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NEGOTIATION SKILLS TRAINING
Negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary or obtaining internal resources for project support. This negotiation skills workshop develops the skills participants need to drive mutual victory.
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ADVANCED NEGOTIATION SKILLS
This advanced negotiation skills workshop will help a seasoned negotiator think more clearly through all the issues that influence the negotiation. The training includes an analysis of how performance will be measured by all parties interested in the outcome of the negotiation.
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NEGOTIATION FOR PURCHASING
This negotiation training seminar will help purchasing and procurement managers build the skills necessary to drive better results to the organization’s bottom line. Participants learn that with skill and practice, facilitating a collaborative negotiation that leaves both their own firm and the supplier organization victorious, is achievable.
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PRESENTATION SKILLS WORKSHOP
This presentation skills workshop aids participants in building and delivering a powerful message to both internal and external clients. It is the toughest presentation skills training course on the market and yields proven results.
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TIME MANAGEMENT SKILLS
Time is like a river. It keeps on flowing even though we get caught up in its turbulence and can't seem to come up for air. Without effective time management skills, new and constantly changing corporate objectives can be overwhelming leaving us feeling out of control.
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TIME MANAGEMENT FOR SALES
The number one complaint that salespeople make is that they do not have enough time in their schedules to do what they are being paid to do: SELL. This time management workshop is designed for sales and addresses the challenges that salespeople deal with as they try to better manage their time and resources.
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SALES SKILLS WORKSHOP
What is the number one complaint that customers voice about sales people? Sales representatives simply don't take the time needed to listen and determine real needs before proceeding. They attempt to sell prematurely. This hands-on, consultative sales training program teaches selling skills that increase awareness and build new sales behaviors.
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SELLING BRAND VALUE
Does it feel like your brand is a "commodity" in a sea of competition? Understanding and selling brand value is key.
Your brand’s value is the mental and emotional "real estate" held in the minds and hearts of your customers.
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MEDIA CRISIS SKILLS
When we least expect it, we may be faced with managing a crisis situation that requires very special skills. How you interact with members of the media during this time of crisis is crucial.
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ASSERTIVENESS SKILLS TRAINING
Those who are assertive in life and at work achieve success. This assertiveness skills workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication and saying NO are critical to success.
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CUSTOMER SERVICE SKILLS
Studies show that 70% of the reason that a customer will return to a business is based upon their interaction with the staff. This Customer Service Skills Workshop gives participants new insight into specific customer behavioral styles and their service expectations. The Workshop teaches students to address both the personal and process needs of the internal and external customer.
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||>> ALL PROGRAMS
With more than 20 years experience in sales and management turnaround environments, Fathom Corporate Training, based in Austin, Texas, works with clients facing critical challenges in leadership, management, sales, negotiations and customer service. Fathom’s clients include the world’s most successful firms and recognized brands.
Customers choose Fathom because of our experience and ability to achieve results under difficult circumstances. We are sensitive to both the needs of team members and management’s key objectives in our training and consulting. We know how to navigate better and have worked with firms experiencing the following conditions:
• Dysfunctional Management
• Employee Performance Issues
• Mergers / Acquisitions / Bankruptcy
Our participant-centered training is designed to seed new thought and facilitate dramatic course correction. We can help you turn around your management teams effectiveness, increase employee satisfaction and lower turnover, increase revenues and raise profit margins.
Fathom Corporate Training is based in Austin, Texas, and has training facilities in New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Diego, San Antonio, Dallas, Detroit, San Jose, Indianapolis, Jacksonville, San Francisco, Columbus, Austin, Memphis, Baltimore, Charlotte, Fort Worth, Boston, Milwaukee, El Paso, Washington DC, Nashville, Seattle, Denver, Las Vegas, Portland, Oklahoma City, Tucson, Albuquerque, Atlanta, Long Beach, Kansas City, Fresno, New Orleans, Cleveland, Sacramento, Mesa, Virginia Beach, Omaha, Colorado Springs, Oakland, Miami, Tulsa, Minneapolis, Honolulu, Arlington, Wichita, St. Louis, Raleigh, Santa Ana, Cincinnati, Anaheim, Tampa, Toledo, Pittsburgh, Mexico City and Toronto.
We know the challenges that exist when choosing a training solution. Our clients remain our best source of feedback about how we work and effect change. Give us a chance to address your training needs and exceed your expectations. You’ll be glad you did!
Founder and President
Fathom Corporate Training